THANK YOU FOR VISITING OUR SITE.  ALL ITEMS ON THIS SITE ARE MADE TO ORDER SO PLEASE ALLOW UP TO 14 DAYS FOR SHIPMENT.  DURING PEAK HOLIDAY TIMES THIS TIME FRAME MAY CHANGE.  IF YOU HAVE AN ORDER THAT IS TIME SENSITIVE PLEASE CONTACT US TO MAKE SURE WE CAN MEET YOUR DEADLINE.  ALL OF OUR ITEMS ARE HANDMADE WITH NATURAL PRODUCTS.  NO 2 ITEMS WILL EVER BE THE SAME.  WE DO OUR BEST TO BE CONSISTENT BUT PLEASE ALLOW FOR KNOTS AND IMPERFECTIONS THAT COME WITH USING  WOOD PRODUCTS.  WE INVITE SPECIAL ORDERS AND REQUESTS FOR CUSTOM WORK.  I DO MY BEST TO FULFILL ALL REQUESTS TO THE BEST OF MY ABILITY.  IF FOR SOME REASON YOU ARE NOT HAPPY WITH YOU PRODUCT WE WILL DO OUR BEST TO SATISFY YOU BY FIXING THE PROBLEM OR GIVING YOU AN IN STORE CREDIT.  AGAIN THANK YOU FOR VISITING OUR SITE WE LOOK FORWARD TO WORKING WITH YOU!!